Q: Can I request a custom label?
A: Of course! Please add all custom requests to the "Special instructions for seller" box before continuing to checkout.
***Please note, if you contacted us regarding a custom label, please still include the custom request in the "Special instructions for seller" box. This will help us keep track of all orders properly.***
Q: What is your processing time:
A: Because all items are made to order, our processing time is 2-4 business days and this does not include weekends.
Q: My order was shipped, when should I expect it?
A: We mark our orders as shipped on the day we take them to the local post office. Because we ship USPS Priority Mail, buyers will receive their order 1-3 business days after items have been received by USPS. USPS does not always scan in our items the day we take them, and weekends are not considered a business day, so please consider this while placing your order.
Q: Can I pay extra for expedite shipping, pick up, or delivery?
A: Please use the "Contact Us!" page to inquire.
Q: Can I return or exchange my order?
A: We do not accept returns or exchanged once items have been purchased, however, please contact us if you have any questions or concerns regarding your order.